All your answers to Frequently Asked Questions (FAQ)

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1. General (Getting Started with Elia)

Use these guides to set up your account and personalize your experience.

Let’s get started! Learn how to get started with Elia.

Log in to the Elia mobile app

Book rooms and manage your day from your phone

Change your profile picture

Add a photo so others can recognize you in the space

Configure notification preferences

Control booking reminders and updates (email, web, Slack/Teams)

Select favourite colleagues

Easily see when teammates are in the office

Select favourite places

Save commonly used rooms or desks for faster booking


2. Visitor Management